IT Project & Support Engineer

Job Location	Ascot
Education	Not Mentioned
Salary	£45,000 - £55,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

IT Project & SupportEngineer

Job Type: Full-time
Location: Ascot
Salary: Up to £55,000per annum

IT ProjectEngineer required to join a global organisationto enhance theirIT infrastructure and support the IT Manager on a number of IT Projects. The ideal candidate will have a strong background in working IT projects, system maintenance, and technicalsupport, ensuring robust network performance and security.This is a really exciting role which will give the chosen candidate the chance to work in a blended role across both IT Projects and IT Systems Support and maintenance. You will work as part of a small IT Team which give the chance the work with a wide rangeof technology and systems. Day to Day of the Role:

Support the IT Manager in defining and agreeing on project scope, outputs, timescale, quality, and cost criteria to ensure business requirements are understood and agreed upon.
Establish efficient and effective project delivery structures, roles, and teams within departments.
Assist in the maintenanceand upgrade IT infrastructure, including network, routers, and firewalls.
Troubleshoot and resolve network issues and Adaptive Defence 360 system concerns.
Manage network security and securities on routers and firewalls.
Provide IT support to staff and address issues related to the company’s systems.
Maintain and develop SharePoint, Compliance, Exchange, and Team sites.
Administer the company’s Microsoft 365 tenant and setup.
Manage Active Directory users, permissions, and policies.
Deploy IT hardware and set up profiles using iTunes.
Resolve issues with phone systems, including mobile devices.
Support franchisees with IT-related issues.
Create test environments for software system development and improvement.
Assist with ad hoc IT requirements as directed by the IT Manager.

Required Skills & Qualifications:

Proven experience with project planning from conception to delivery.
Experience in working on a range of IT Projects
Significant experience in hardware, operating systems, and software.
Background in computer operations, technical support, systems programming, and project management.
Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange.
Knowledge of Microsoft Group Policy, Installation Rollout, and InTune
Familiarity with web-based hosting, data integration, websites, and SSL certifications.
Skilled in setting network and SharePoint permissions.
Competence with SQL management and scripting.

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