Digital Support Apprentice

Job Location	Bishopton
Education	Not Mentioned
Salary	£18,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Employer description:Manpower are working in partnership with a leading IT client based in Erskine.Manpower has been a global leader in recruitment workforce solutions for over 70 years. Since 1948, our purpose has remained consistent - we connect people with meaningful andsustainable work. We help organisations nationwide develop and maintain their workforce to respond to changing business demands, market fluctuations and keep pace as the future of work evolves.Manpower offers a structured training program, underpinned by a strong coaching culture to accelerate your future career as well as a number of incentives and social events. Mental well being is at the forefront of our work culture, and we incorporate employeewell being in every aspect of our company including training a number of mental health first aiders that are available to anyone onsite.Responsibilities:

You will act as a first point of contact and provide helpdesk support for internal account managers to help resolve their queries
You will become a user expert in Salesforce which you will use to provide quotations for clients by pricing different packages, discounts and logging business opportunities for account managers
Daily use of Microsoft Excel to input business pipelines for account managers and preparing business reports by evaluating opportunity data
You will also collaborate with wider business stakeholders using Teams to answer messages and calls along with Outlook. You will also use PowerPoint when supporting account managers ahead of client presentations
Managing shared email inbox to make sure all emails are answered, and service levels are being met
Use of Clari system to close off any opportunities

Desirable skills:

Be proactive
Excellent communication skills, both verbal and written
Motivated, proactive, hard-working and well organised
Have a positive attitude to your work and studies
Enjoy working as part of a team and have the ability to work on your own initiative

Salary:£18,500 per annumWorking hours:Monday to Friday, 9am - 5.30pmBenefits:

28 days holiday per year
Free onsite parking
Free tea/coffee/soft drinks
Free onsite gym
Onsite café
Pension scheme

Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in,help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications yougain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

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