Retail Operations

Job Location	Brierley Hill
Education	Not Mentioned
Salary	£11.44 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract, full-time or part-time

Job Description

The role of the Retail Support & Operations Person has a wide range of responsibilities which supports the team and has a focus on improving the overall customer experience. This is an excellent opportunity to work in a fast moving and dynamic retail company.We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated.YOUR JOB:

Build customer loyalty by providing a great, friendly and professional service.
Oversee and process all online orders, for delivery and collection.
Oversee the online emails and phone calls; respond to customer queries promptly and professionally.
Process all branch transfers and purchase orders.
Stock Management (stock counts/batching/negative/aged stock), Goods Receipting, and processing of credit claims.
Merchandising.
Assist on the Cash Desk during busy periods.
Other duties that may be required from time to time to fulfil your role.

YOUR PROFILE:

Customer Orientated.
Attention to detail.
Team & Collaborative Working.
Adaptable to Change.
Positive attitude and outlook.

YOUR QUALIFICATION & EXPERIENCE:

GCSE’s or equivalent is required.
Ideally have retail experience but not essential as excellent training will be provided.
Strong attention to detail.
Excellent organisational skills.
Effective communication skills particularly through phone and e-mail.

WHY PEOPLE JOIN US:

We’re dynamic and growing!
Fun, high energy work environment.
Culture of developing and promoting from within the company.
Our entrepreneurial spirit.
Generous staff discounts.

BENEFITS

28 days annual leave (pro rata) plus the opportunity to buy annual leave.
Ongoing training and development opportunities.
Generous staff discounts.
Birthday Day off (1 year service applies).
Long service award.

Additional Information:

Full-time and Part-time positions are available.
We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.

Required skills

1Appliances
1Communication Skills
1Customer Service
1Furniture
1Retail Sales
1Technology
1Bedding
1Customer Facing Roles
1Highly Detailed
1Claims Handling

APPLY NOW