Operations Manager

Job Description

Operations ManagerBristol£45,000 - £50,000 Base + BenefitsOur client is an ambitious and fast-growing company based in Bristol with manufacturing and distribution operations in Dubai and India.My client is a highly successful FMCG organization that exports worldwide as a major brand on the world market.Throughout the group, they offer services to multiple industries including Sports, Industrial, Horticulture, Garden Retail and Fencing.We now require a passionate, driven and hard-working Operations Manager with Warehouse Management experience also. The successful candidate will work across all areas of the business and oversee the whole lifecycle of a product ensuring that quality andcost efficiency are maintained at all stages of the process ensuring the best possible customer journey for each product.Duties will include:

• Project managing cross-functional teams planning, scheduling, and reviewing workload to deliver agreed products on time, on target and within budget.
• Setting, monitoring & reviewing workload schedule and monitoring performance against KPIs and targets to ensure quality and on time delivery.
• Ensuring the allocation of necessary manpower, competence, skill, and knowledge, to achieve production targets and that the workforce are deployed in the most cost-effective way.
• Monitoring & reviewing operations to ensure correct quality standards ensuring each product has optimum specification and is presented and packed appropriately.
• Ensuring quality processes, equipment being used, and the working environments are all conducive to producing a high-quality service.
• Monitoring activity to ensure that the appropriate methods are employed, and that sufficient care is taken to meet the customer’s requirements.
• Working with stakeholders across internal and external functions to maximise the delivery and performance of each product.
• Organizing, planning, and coordinating all management activities to achieve a `Right first time’ culture.
• Ensuring that all IT and inventory systems / processes run efficiently and effectively.
• Implementing improvement processes and systems to increase throughput and minimise costs.
• Ensuring that both goods inward and distribution departments are well organized and adequately resourced to sufficiently support activities and the goals of the business.
• Monitoring and managing adherence to third party and subcontracted agreements and SLA.
• Promoting & maintaining awareness and compliance of H&S in accordance with best practice and legal requirement.
• Staff performance Management & Annual Appraisals
• Ensuring that the appropriate systems and processes are in place to measure and manage staff performance and to coach and develop a high-performance workforce.
• Addressing any staff discipline or grievance issue, maintaining appropriate records in accordance with company procedures.

Skills Required:

• Successful track record in a similar role within an FMCG related environment
• Experience of implanting and managing process improvement working with multiple stakeholders within a manufacturing or distribution operation
• Have a working understanding of quality management systems and experience in the operating within ISO 9001 Quality Management System.
• Have a working understanding of health and safety best practice and legislation
• Excellent organizational and planning ability
• Strong IT skills and experience in managing multi stakeholder IT systems
• Good verbal and written communication skills with the ability to liaise with cross functional staff at all levels
• Demonstrate an understanding of leadership principles and management best practice
• Strong ability to research and evaluate internal and external information, analyse complex data, report and make recommendations
• A proactive, positive and team orientated mindset
• A willingness to travel overseas on a regular basis