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| Job Location | Cambridge |
| Education | Not Mentioned |
| Salary | £12.51 - £25.02 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
About The RoleJob DescriptionYou will work on a varied, rolling rota carrying out effective patrols of on and street parking areas within Cambridge to ensure compliance with parking restrictions.You will be working 5 days out of 7 from Monday to Sunday, the earliest start time is 07:00 and the latest finish is 22.30, 40 hours per week, on a permanent, full-time basis. The main duties and responsibilities of the role are to:* Ensure patrols are carried out efficiently and effectively* Issue penalty charge notices to any vehicle parked against restriction and record verbal warnings issued to motorists* Report any defects with signs or lines* Ensure parking equipment is working correctly and report defects promptly* Ensure enquiries from members of the public are dealt with promptly and politely* Act as ambassadors for the Council, undertaking any other tasks as directedTo be successful in the role you will need:* Previous customer service experience in a demanding environment such as a hospitality or call centre environment (desirable)* Previous experience within civil enforcement/ parking or a security environment (desirable) * The ability to follow instructions and to work within a closely managed operation* This job requires the ability to ride a bicycle in various weather condition* The ability to remain calm during conflict and tense situations, and a polite, credible and confident approach when dealing with members of the public* A willingness to work outside in all weathers and the ability to walk 10 miles per shift* A flexible approach to working hoursAbout The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping,logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the localcommunities in which it operates.