Customer Support Administrator

Job Location	Coleshill, Birmingham
Education	Not Mentioned
Salary	£27,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Job Title: Customer Support Administrator Salary: £27,000Location: Coleshill, Birmingham Hours: 9am-5pm Monday to Thursday, 9am - 4pm FridayOverviewWorking within the customer service team for a company committed to working with sustainable materials to reduce waste and consider the environmental impact of everything they do.Duties and responsibilities

Liaising with existing customers by phone and email
Taking orders and processing through the system
Ensure an excellent customer experience at all times
Manage and maintain business by building on relationships
Follow business processes and update computer systems
Building and maintaining effective internal and external stakeholder relationships
Working to ad hoc incentives

Experience Required:

Excellent communication / interpersonal skills
Numerate
Computer literate
Ability to work as part of a team
Ability to think and react fast and accurately and be proactive
Team player
Target driven
An achiever
Effective time management

In return for your hard work, you will earn a starting salary of £27,000 plus profit share and excellent benefits.For more information, please call Morgan Parkes Recruitment or email your CV.Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data forthe specified purpose at any time.Required skills

Admin
Customer Experience
Customer Service
General Admin

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