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| Job Location | Coventry |
| Education | Not Mentioned |
| Salary | £175 - £185 per day |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract, part-time |
1st Line Technical IT Support Analyst - 3 Months Contract - £185p/d Umbrella rateWindows 10/11, Office 365, Active Directory/Azure AD, IOS/MAC, Service Now, MS Teams, VPN, Remote SupportOn site in Coventry we are seeking a number of IT Technicians to work on a 3 month contract with a view to possible extension. Managing a variety of tasks/queries taken through phone calls, emails, portal queries you will be the first point of contact /support for Internal Users. You will be responsible for basic and with experience more complex user issues ranging from simple password resets and access rights through to complex profile builds and connectivity issues. Following agreed procedures, you willtake accountability and identify, prioritise, register and categorise incidents. Diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution Technical Skills required