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IT Second Line Support Analyst

Job LocationCoventry
EducationNot Mentioned
Salary£17.11 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

We are currently looking for a IT Second Line Support Analyst. You will be working in Coventry (CV3). This is looking to start ASAP.Monday - Friday08:00am - 16:00pmTemp Contract - OngoingPay rate - £17.11ph payeJob Purpose

  • Provide second-line support for more complex IT issues that first-line support cannot resolve
  • Troubleshoot and resolve advanced hardware, software, and network problems.
  • Assist with configuration, installation, and maintenance of IT systems and equipment.
  • Take ownership of escalated incidents and service requests
  • Analyze and diagnose recurring issues and implement solutions to prevent future occurrences.
  • Work closely with third-line support or specialized teams for issues requiring further expertise.
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy, please apply to the job with your updated CVRequired skills
  • Analyst
  • Equal Opportunities
  • Incidents
  • Line Support
  • Maintenance
  • Ownership
  • Recruitment
  • Software
  • 2nd Line

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