Service Centre Technician

Job Location	Dronfield
Education	Not Mentioned
Salary	Salary negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Job Title: Service Centre TechnicianLocation: DronfieldSalary: Up to £28k (dependent on experience) Hours: 37.5 per weekContract: PermanentGi Group Recruitment are now seeking to appoint a Service Centre Technician to our client based in Dronfield. The main purpose of this role is to carry out a repair service function operating within the production department in compliance with ISO9001 accreditation.The post holder will be expected to deliver a cost-effective repair service in line with customer service and quality expectations and provide timely support to our internal and external customers. Key responsibilities and accountabilities:

Day to day repair function consisting of assessment, service/repair, fault finding and calibration.
Create the quality feedback loop between the service centre and the quality department.
To report non-conforming material and submit improvement change requests.
Provide timely after-sales support to all internal and external customers in line with the agreed expectations of the business.
Ensure all third-party approvals are compliant for the department.
Maintain the working standards in line with operational organisation and the 5S policies.
Ensure that all relevant health & safety policies and procedures are observed.
Perform other duties and tasks as required by the business.

Key Competencies:

Repair & Calibration: Apply Engineering knowledge to achieve the required output.
Initiative: Taking ownership of own work, doing what is needed without being asked, following through.
Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and supportive, making it as easy as possible on the customer.
Continuous Improvement: Seeks opportunities to improve process, procedures, that will improve individual and company performance, cost savings, health and safety improvements.
Communication: Ability to effectively communicate and demonstrate understanding of what has been communicated.

Experience, Professional Qualifications and Personal Requirements:

Candidates will ideally have experience in a Production & Test Environment.
Lean manufacturing knowledge/awareness.
Level 3 NVQ/BTEC Minimum or relevant equivalent experience.
Knowledge and experience of Microsoft Office applications.
Candidate will ideally have 3 years experience in a engineering environment.

Hiring Contact: Brian Cave Agency: GI Group Recruitment If you would like any further information about any vacancies before applying, please feel free to contact or call .

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