Retail Centre Manager

Job Location	Kent
Education	Not Mentioned
Salary	£50,000 - £55,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Retail Centre Manager wanted for an historical, vibrant Shopping CentreLocation: KentSalary: up to £55k + bonusJob Summary:Are you an experienced professional in the retail environment seeking a new and exciting opportunity to progress in your career This opportunity is the chance to join a property management company and become the Centre Manager for a bustling, vibrant and historicShopping Centre in the heart of Kent. You will optimise the performance of the shopping center through the implementation of excellent operational, drive events which is a core element of this opportunity. Key Responsibilities: Oversee the entire Centres operation, overseeing facilities services contractors, and regularly liaising with tenants, providing a high level of customer service. Create a positive shopping experience, whilst also having full engagement with all stakeholders. Manage, lead and inspire a team to deliver optimal levels of operational excellence. Developing and organising weekly events and marketing strategies to drive footfall. Proactively engage with sponsors to enhance the events and drive revenue Managing the service charge budget and exploring commercialization opportunities to enhance visitor experience. Conduct regular tenant service reviews to maintain high service levels Address tenant complaints promptly and effectively Manage pre-move-in and pre-move-out meetings with tenants, overseeing associated tasks and inventories Conduct audits across health and safety, fire, and other risk assessments Review and enhance all internal operational processes, continually assessing the Centre and making recommendations for improvementExperience and skills required: Energetic personality, enthusiasm, and passion for the role, coupled with strong leadership/management skills and ability to build and maintain relationships. 5+ years of operational experience in a client-facing industry Exposure in a retail shopping Centre environment is preferred. A commercial Facilities Manager, Retail Operations or Area Manager will be considered.  Experience in managing budgets, raising annual income, and bringing innovative ideas. Proficiency in Microsoft Office (Word, Excel, PowerPoint) Strong organisational and communication skills Proficient in H&S regulations and facilities management Ability to excel in a fast-paced operational environment, adapting quickly to changing demands Stakeholder/senior Management relationship management Excellent business acumen, and a commercial outlookIf you are looking for an exciting opportunity to work within a beautiful location, and take ownership of a successful shopping Centre, have excellent facilities or operational skills, then submit your CV asap. Mandeville is acting as an Employment Agency in relation to this vacancy.Required skills

Retail Operations
Facilities Manager
Regional Manager
Shopping Centre Management
Retail Centre Manager
Events and Operations

APPLY NOW