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| Job Location | Leicester |
| Education | Not Mentioned |
| Salary | £27,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary, full-time |
Working here, youll have fantastic career progression, the opportunity to work mostly from home if you want to once trained, youll have access to a state of the art office with a gym, restaurant and coffee shops. This really is a fantastic, lively andinclusive place to work.Training is mostly in office 9-5.30 (Monday to Friday) start date 22nd JulyYoull work every Saturday but get Sunday off and an additional day off duringthe weekClient DetailsThis multi award winning business are centrally located and offer a huge array of benefits. They have a sociable and fun culture, a diverse population, fantastic training, and clear opportunities to progress your career. Here, you can work from home mostof the time, spending 2 days per month in the office, or more if you want to.Description Have effective conversations with our customers to understand their individualcircumstances and agree on a suitable solution from a range of options that will supportthem going forward Understand regulatory/industry requirements when speaking with customers and ensurethat you remain compliant By understanding the customers circumstances that led them to financial difficulty, youllsupport, educate and signpost to external support to help set them up for success withcredit going forward Use your judgement when assessing the right outcome for the customer Support our customers through a range of challenging and sensitive situations takinginto account any vulnerabilities that may be presentProfile An excellent verbal communicator Passionate about delivering great customer service A natural problem solver focused on getting the right outcomes Ability to empathise with customers who may be experiencing a difficult stage in their life Proactive about your own learning and development A confident and personable individual A high level of resiliency that equips you to deal with the challenging and sensitivesituations our customers may be facing Ability to pick up on signs of vulnerability and financial difficulty and be comfortableexploring this with the customer in a sensitive mannerJob Offer£27000 starting salaryExcellent benefits package including 25 days paid holiday + bank holidaysOpportunity to work mainly from home once trained.Temp to perm roleHours:Monday to Friday09:00 to 17:3011:00 to 19:3011:30 to 20:00Additionally, youll work every Saturday but youll get Sunday off and an additional set day off duringthe week.