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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Our client is a leading global asset manager with a broad range of successful funds, including private markets. They are hiring a Client Experience Associate.The role holder will be responsible for supporting the Head of Client Experience to measure andsupport the effectiveness of their client proposition.Key responsibilities include: analysing and articulating client and business requirements, collating and contextualising client research, identifying and defining process improvements to improve client experience, evaluatingdeveloping client needs and industrytrends,supporting the creation ofbusiness cases with well articulated client and business outcomes and helping to successfully deliver client experience projects and initiatives.The successful candidate will be a self starter, possess proven experience gained in client experience, project or change management, business analysis or consulting, a good understanding of the asset management industry, strong communication and stakeholdermanagement skills and the ability to prioritise and meet deadlines in a pressurised environment.