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Collections Manager (14 month FTC)

Job LocationLondon
EducationNot Mentioned
Salary£52,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Role: Collections Manager (14 month FTC)Location: London (Hybrid role)Salary: £52kExciting opportunity for an experienced Collections Manager to join an asset finance specialist based in London on a 14 month FTC. The successful candidate would be joining a great team on a hybrid basis working for a dynamic, growing company.Responsibilities of Collections Manager

  • As a Collections Manager, you will lead the team in effectively chasing customers for outstanding balances.
  • You will directly report to the Head of Collections, providing updates and strategic insights.
  • Prepare and deliver comprehensive reporting information to the Head of Collections regularly
  • Lead and manage the Collections Team, ensuring performance goals are met and providing support as needed as a Collections Manager.
  • Conduct monthly one-on-one reviews with team members to provide feedback and support their professional development in your role as a Collections Manager.
  • Implement and oversee quality assurance measures within the collections processes as a Collections Manager.
  • Provide expertise and support in handling high-end cases and litigation recovery cases.
Experience and Skills needed to be Collections Manager
  • Proven experience as a Collections Manager or in a similar leadership role within collections.
  • Ability to thrive and lead effectively in a fast-paced and dynamic environment as a Collections Manager.
  • Experience in developing and optimizing collections systems and processes.
  • Build strong customer relationships and manage challenging interactions effectively in your role as a Collections Manager.
  • Display motivation and a strong drive for excellence in collections management.
  • Utilize excellent verbal and written communication skills to lead the team and liaise with stakeholders as a Collections Manager.
  • Demonstrate a passion for delivering exceptional customer service while managing collections operations as a Collections Manager.
  • Apply strong numerical skills to analyze data and make informed decisions in your role as a Collections Manager.
Please contact Joanne Crawley for more information.Required skills
  • Asset
  • Collections
  • Communication Skills
  • Customer Service
  • Data
  • Finance
  • FTC
  • Litigation
  • Quality Assurance
  • Reporting

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