Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Operations Executive

Job LocationLondon
EducationNot Mentioned
Salary£24,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This award-winning startup, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services). They make it easy for customers to book, manage and pay their cleaner online andhave created the best place for cleaners to find work.They’re only six years old and have already reached well over 200,000 5* customer reviews, 1,000s of cleaners, profitability, and are scaling 2-3x every year. They have more awards and press coverage than they have shelf space for - most recently the ConsumerBusiness of the Year Award!This role in Customer Ops is their entry point for bright graduates into the business. Previous team members have moved into operations, marketing and even detective positions! Your day-to-day responsibilities:

  • Providing inbound support to customers via email, phone or live chat
  • Ensuring all support is provided in line with their values and provides an excellent experience
  • Using your initiative to resolve a wide variety of issues in the best possible way, based on individual needs
  • Identifying trends in feedback to create ways to improve their processes, product or technology
About you:
  • Passionate about delivering an amazing customer experience
  • Incredibly organised and detail-oriented, with outstanding critical thinking and creative problem solving skills
  • Exceptional communication skills, both written and verbal
  • A positive and high-energy attitude
  • Zendesk experience a bonus
Benefits:
  • Generous 25 days holiday allowance, plus bank holidays
  • Posh Christmas and summer parties
  • Tons of sponsored (but not too heavily organised!) office fun
  • Potential for share options

APPLY NOW

Customer Operations Executive Related Jobs

© 2019 Naukrijobs All Rights Reserved