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Team Leader Guest Sales

Rockpool Recruitment LTD
Job LocationLondon
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Guest Sales Team Leader - Remote This is an exceptional opportunity for an experienced travel professional who has worked with an online booking platform in the short term rental sector. You need to be a seasoned bilingual (French/English) sales professional with experience in this field.Our client are a specialized booking platform focused on high-quality properties. The team is made up of dedicated professionals passionate about providing exceptional experiences to both property owners and guests. This is a new role due to growth and youwill be a pivotal member of the team for this next chapter.Guest Sales Team Leader - what will I be doing

  • You will be a vital connection between guests and the business. This role requires excellent leadership skills, an in-depth understanding of the short-term rental market, and experience with major OTA platforms. Our client is looking for someone to comewith ideas on how to improve things and how to grow.
  • You will lead and inspire the sales team to surpass targets and deliver outstanding customer service.
  • Speaking with potential guests via email, online chat, and phone on a daily basis.
  • Cultivate leads and convert enquiries into bookings through proactive follow-ups.
  • Work with marketing and revenue management teams to develop effective sales strategies.
  • Oversee information and communication flows in both the internal system and those of OTA partners.
  • Surpass monthly sales targets and contribute to the overall success of the sales team.
Guest Sales Team Leader - what experience do I need
  • Fluency in both English and French is essential.
  • You must also have proven sales experience in the short-term rental sector.
  • Experience with OTA back-office systems
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong leadership and team management abilities.
  • Exceptional organisational and time management skills.
  • Flexibility to handle guest inquiries during weekends and evenings.
Guest Sales Team Leader - What else do I need to know Competitive salary with a performance-related bonus. Flexible scheduling and generous holiday allowance. This is a full time role 37.5 hours a week.Remote work possibilities with all necessary equipment supplied.Professional growth opportunities through comprehensive training.A collaborative, forward-thinking, and energetic team committed to progress.

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