Customer Service

Job Location	Maidenbower
Education	Not Mentioned
Salary	£25,000 - £27,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Customer Service Representative£25,000 - £27,000 DOE - Excellent benefits, training and progressionPermanentCrawley - Hybrid working on offer after initial training periodDo you have a passion for delivering excellent customer serviceDo you thrive in a busy role where you have responsibility for providing a seamless customer service experienceMy client is a successful, global business and this role will see you managing the day-to-day operations across a set of clients that you will have responsibility to manage and form great working relationships with.Working as part of a small, friendly and collaborative customer service team, your duties will include:

Processing orders and dealing with customer enquiries/complaints.
Raising, expediting and chasing purchase orders.
Processing and amending customer sales orders, and keeping the customer updated.
Arranging deliveries, transportation and producing relevant shipping documentation.
Producing customer invoices, ensuring accuracy of information prior to sending.
Communicating and following up product and costing queries with the sales team.

To be successful in this role, you will have:

Customer Service experience gained from a similar position
Effective and confident communicator with problem solving skills
High level of accuracy and attention to detail
Ability to multi-task, prioritise and manage time effectively
Work under pressure to deadlines
Competent Microsoft office skills

You will receive excellent training and once this has been completed will be able to work in a hybrid pattern with 2 days a week being based from home. Working hours are 9-5 Monday to Friday.There are great benefits on offer with this opportunity including 28 days annual leave PLUS Bank Holidays, contributory pension, enhanced maternity /paternity leave (subject to eligibility) and instant access to a range of retail and gym discounts and health and well-being advice.If this sounds like a role that utilises and builds on your current experience, we look forward to receiving your CV.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgroundsand will ensure measures are met when required, to allow a fair process throughout.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.Required skills

fluent German
customer service
German speaking
orders
account management
stock
sales administration
purchase orders

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