Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

2nd Line Support Engineer

Robert Half
Job LocationManchester
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Position Overview: As an IT Support Technician, you will play a crucial role in providing technical support to our internal team. You will be responsible for diagnosing and resolving hardware and software issues, managing assets, and ensuringthe smooth operation of our IT systems. This position offers the opportunity for hybrid working, allowing you to balance remote work with in-office collaboration.Key Responsibilities:

  1. Provide 1st and 2nd line technical support to end-users, both remotely and on-site.
  2. Diagnose and resolve hardware and software issues, including Windows OS and Microsoft 365 applications.
  3. Assist in the installation, configuration, and maintenance of computer systems and peripherals.
  4. Troubleshoot and resolve networking and connectivity issues.
  5. Maintain accurate records of hardware and software inventory through asset management.
  6. Collaborate with the IT team to develop and implement IT policies and procedures.
  7. Assist in the setup and management of user accounts and permissions.
  8. Support the implementation of security measures to protect company data and systems.
  9. Keep up-to-date with the latest technology trends and recommend improvements to enhance IT infrastructure.
  10. Provide exceptional customer service and communicate technical solutions in a clear and user-friendly manner.
Qualifications:
  • A minimum of 2 years of experience in a similar 1st/2nd Line Support role.
  • Proficiency in Windows OS and Microsoft 365.
  • Strong troubleshooting skills for hardware, software, and networking issues.
  • Experience with asset management and maintaining accurate inventory records.
  • Knowledge of IT security best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a team.
  • IT-related certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
Salary:
  • £30,000 - £35,000 base salary
  • Hybrid working on offer
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experiencecan apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourselfby visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

APPLY NOW

2nd Line Support Engineer Related Jobs

© 2019 Naukrijobs All Rights Reserved