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Job Location | Nottingham |
Education | Not Mentioned |
Salary | £30,000 - £33,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Vendor Manager (Call Centre) £27K - £33K DOE + Benefits Nottingham We are looking for a relationship orientated team leader with experience in the Financial Services sector to drive the performance of their 3rd party supplier.Duties will include * Working with 3rd party administrators to monitor the performance and enhance stakeholder relationships.* Understanding of root cause analysis processes.* Coaching and developing quality administrators to ensure compliance and market leading service delivery.* One to one meetings, performance reviews and appraisals.Skills and experience required* Previous vendor Management experience of 3rd party supplier * Experience within the financial services sector essential * Inspiring team leadership style and strong stakeholder relationship skills This is a unique opportunity to join a well established market leading business and have direct influence in the success of their vendor partnerships.Apply now to find out more about the company and the associated benefits package and long term prospects! Required skills
Keyskills :
call center vend 3rd party quality manager financial services