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Order Processor

Search Consultancy
Job LocationRavensthorpe Industrial Estate
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Order Processor£21,000-£23,000DewsburyMon-Fri office basedSearch are actively recruiting a Sales Coordinator to our fast growing company, based in Dewsbury on a permanent basis. The business is a distributor of mechanical components supplying throughout the UK to companies within their industry.As a Sales CoCoordinator, you will be responsible for;

  • Processing of incoming customer requests & Orders,
  • Producing purchase orders,
  • Liaising with transport regarding incoming deliveries and advising customers throughout each stage of the process.
  • Generating a daily plan that encompasses all product areas,
  • Pro-actively analyse, action & resolve any potential issues ensuring full customer satisfaction
  • Continually challenge and change existing processes and procedures to enhance the performance of our clients supply chain and logistics function.
Your duties will include:
  • Dealing with incoming queries both over the telephone and face to face
  • Administration of orders and quotations
  • Ensuring delivery dates are met
  • Planning effective and efficient deliveries of products to customers
  • Liaising with delivery drivers to ensure on time deliveries are met and customers are updated throughout the full order and delivery process
  • Handling service exceptions & resolving customer queries
  • To record and action non conformance
  • To work closely with both the internal team and external partners to identify opportunities to enhance our service.
The Person
  • Successful candidates will possess sales and customer service experience and be accustomed to meeting and exceeding customer expectations.
  • A good telephone manner, planning and communication skills are essential
  • You will be positive, enthusiastic and motivated enjoying the buzz and challenge of a fast paced environment.
  • Skilled at prioritising and enjoy building relationships with customers and the internal team
  • Computer literate essential.
  • Experience of SAGE not essential but desirable.
  • Experience of delivery planning desirable but not essential
You will be working for an expanding, ambitious company as part of a small team in a positive customer driven environment with the opportunity to develop within the business.For more information, please apply now.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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