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Job Location | Redcar |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Application Development and Support Manager Reporting to the Head of DigitalBased in: WiltonSalary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offer a market leading benefits package and annual bonus.Position overview:Work with Sembcorp Group and the Head of UK D&T to define the right support model for all applications, where possible and to ensure an economy of scale. The UK will use corporately brokered contracts and corporate systems. The ADSM will ensure that SLAare in place where possible for all applications irrespective of point of delivery. Simplify the current software architecture within SEUK and utilise the application support team to deliver it. This will enable SEUK to operate and report on its assets withconfidence. Also responsible for the implementation of a reporting procedure for the application support teams effectiveness throughout the life cycle of their contract. This will be in the form of managing SLA’s and reporting their adherence to the widerbusiness, configuring alerts from the applications to allow easy monitoring of issues as they arise and to provide RCA on support tickets logged to the team.Key Roles and Responsibilities: