Receptionist and Officer Administrator

Job Location	Sheffield
Education	Not Mentioned
Salary	£17,600 - £22,800 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, part-time

Job Description

Receptionist and Officer AdministratorAre you a friendly, enthusiastic team player and people person, with excellent communication and organisational skillsWe have a great opportunity to join Sheffield’s leading provider of services for adult unpaid carers as a part-time Receptionist and Officer Administrator.Position: Internal title – Business Support OfficerLocation: Sheffield - hybrid working options available after a successful probation periodHours: 28 hours per week or 80% FTESalary: £17,600 - £22,800 for 80% FTE, (based on FTE of £22,000 - £26,500). Staff are expected to start at the bottom of the grade)Contract: PermanentBenefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-timestaff), Flexi Working PolicyClosing Date: 23.59 on 22 July 2024About the RoleAs Receptionist and Office Administrator you will provide an efficient, sensitive, and welcoming reception function for anyone using the Carers Centre as well as high quality administrative support to the charity’s service delivery.Key responsibilities will include:

To provide the reception function over the phone and face-to-face for all visitors to the office
Being a first point of contact for the office phone lines
Ensuring a diary is kept for all visitors and that they are welcomed and dealt with efficiently and effectively
Basic health and safety arrangements
General administrative support; completing correspondence, booking venues, catering arrangements
Provide high quality administrative support to the Chief Executive as required
To service formal and informal meetings such as the Centre’s Board of Trustees and its various sub-committees

About YouYou will be an efficient, sensitive, and welcoming person, committed to excellent customer service. You will be comfortable dealing with visitors to the office, some of whom may be distressed or upset.Essential skills and experience include:

Experience of providing a reception service in a customer-focused organisation
Excellent organisational and communication skills, including excellent telephone manner
Understanding confidentiality, the potential needs of unpaid carers and data protection requirements and processes
Experience of providing a wide range of administrative tasks
Experience of prioritising own workload and working to tight deadlines
Excellent knowledge of IT systems including proficiency in Microsoft Office
Ability to work on own initiative and as part of a small team.

Although not essential, an understanding of the needs of carers (personal experience of working with paid/unpaid carers) would be beneficial.About the OrganisationThe charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf ofSheffield City Council.They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career developmentpathways, supported learning, and access to accredited qualifications.You may also have experience in areas such as Admin, Administration, Administrator, Office Admin, Office Administration, Office Administrator, Receptionist, Reception, Reception Administrator, Customer Service, Customer Service Administrator, Customer ServiceAdmin, Customer Service Support, Admin Support, Administration Support, Support Administrator, HR Support, HR, Human Resources, HR Admin, HR Administrator. #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.Required skills

Admin
Office Administration
Administration
Administrator
Office Admin

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