3rd Line Service Delivery Engineer

Job Location	Sittingbourne
Education	Not Mentioned
Salary	£34,000 - £40,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

3rd Line Support EngineerOpportunity: Our client is hiring an experienced and confident 3rd Line Support Engineer to join a team of highly technical Engineers within Kent. This role will give the chosen engineers an opportunity to partner with multi million pound organisation and advise them howto use their IT departments.You will be a good communicator, technical proficient and be able to provide strategic guidance to clients with regard to technology and IT infrastructures and will enable major business process change through enhancements to clients IT. You may also be calledupon to provide guidance and technical expertise during design, selection, implementation, as well as technology selection.Responsibilities:

Engaging with clients to determine their technology requirements
Working with clients to deliver projects to a defined scope, quality, cost and timescale for outcome success.
Clarifying client system specifications, understanding working practices and the nature of the customers’ business.
Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite.
Developing new technologies and then implementing these.
Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint.
Designing, testing, installing and monitoring systems during the Project phase
Preparing documentation and presenting progress reports to customers following implementation.

The candidate will be technical proficient in the following areas:

Microsoft technologies, including Office 365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure / AWS would be advantageous
Azure AD, Intune, Power Apps is a nice to have
Server Operating Systems, Active Directory, DNS, Group Policy
Virtualization technologies including Hyper-V or VMware
Network hardware including Routers, Firewall, Switches, Wi-Fi (Vendor Neutral)
Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel
Mobile Device Management, Security products
Backup and DR technologies with a strong understanding of BCP.

Package:

£30,000 - £40,000 (estimated package £50,000)
On Call Allowance
Pension
Holiday
Training

Please respond to this advert with an up to date version of your CV and the leading consultant will be In touch. 3rd Line Support Engineer (£50,000 package)

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