Customer Care Agent

Job Location	Sittingbourne
Education	Not Mentioned
Salary	£24,000 - £27,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Customer Care Administrator SittingbourneFull time, permanent positionUp to £26k DOE My client, based in Sittingbourne is looking to recruit an experienced customer service administrator to join their fast paced, friendly team.Duties will include:

Answer first line customer service queries
Support in any crisis management as required
Assist in the development of the customer service log
Liaise and work with all internal departments to support the resolution of customers queries and complaints
Work with the order processing team where appropriate
Assist with the on-boarding process for new customers

The right candidate will have/ be:

Have experience of working within a B2B customer service role
Display exemplary communication skills
Constructively champion the needs of the customer with internal colleagues
Be proactive and demonstrate initiative

Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
Be flexible and able to adapt to changing priorities
Full UK driving license due to company location

This role would suit a reliable individual who wants to develop their skills within an ever-evolving company. This Customer Care Administrator role is a great opportunity for those are looking for the next step within their customer service career!If you believe you meet the above criteria please apply for immediate consideration!This role is being handled by Alarna Stocking, Recruitment Consultant at Pearson Whiffin Recruitment. Not quite the right role but still lookingWhether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

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