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Customer Services Assistant

Job LocationSittingbourne
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the projectgoes smoothly.Role & Responsibilities:

  • Communicating with clients and providing excellent service
  • Process sales orders and purchase orders
  • General administration duties
  • Creating packing lists and export documentation
  • Updating databases
  • Prepare Reports on KPIs
  • Attending customer meetings with internal and external stakeholders
Essential Skillset:
  • Experience working on export documentation
  • Good knowledge of Microsoft Office applications especially Excel
  • Experience on ERP systems/databases
  • Great customer service skills
  • Experience of telephone communications with customers
Benefits:
  • Gym membership provided
  • Hybrid working following completion of probation
  • 25 days holiday plus bank holidays
  • Private medical insurance
  • Flexi time policy
Customer Service Assistant / Sittingbourne / Hybrid Required skills
  • Previous experience in a Project role

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