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European Road Freight Coordinator

Job LocationSlough
EducationNot Mentioned
Salary£30,000 - £33,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This permanent role is integral to ensuring the seamless and profitable transportation of goods throughout Europe. Key Responsibilities:

  • Managing the export/import processes for road freight shipments
  • Planning and coordinating transport routes and daily schedules for the European fleet, ensuring cost efficiency and profitability
  • Arranging customer collections, packing services, and deliveries
  • Collaborating with customers and office staff to plan routes, schedule delivery times, and coordinate drivers and vehicles
  • Coordinating with customs for clearance and managing customs entry exceptions
  • Overseeing EU airfreight (e.g., DHL) and EU road courier shipments
  • Addressing and resolving client/supplier issues and complaints
  • Coordinating all aspects of shipping fine art and antiques, including:
    • Assessing client needs and liaising with overseas agents, private collectors, galleries, auction houses, artists, and transport companies
    • Guiding clients through the shipping process
    • Quoting and coordinating both domestic and international shipments
    • Arranging customer collections and specialist packing services
    • Preparing and processing all necessary documentation
    • Handling paperwork, including customs clearance and advising customers on required payments
    • Ensuring timely invoice production
    • Preparing operational reports and maintaining comprehensive records
    • Conducting cost analysis and reporting on jobs and European truck runs
  • Communicating with the sales and operations team throughout the day
  • Providing administrative assistance to the sales team as needed
  • Offering support across the business when required
  • Attending regular team meetings
Key Attributes:
  • Proven track record and knowledge of domestic and European transport operations and planning
  • Good knowledge of current EU transport legislation
  • Strong geographical knowledge
  • In-depth understanding of current EU customs procedures and paperwork requirements
  • Experience dealing with high-end clients and goods
  • Proficiency in MS Word, Excel, and Outlook
  • Attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Discreet and trustworthy with strong interpersonal skills
  • Flexible approach to work and able to manage priorities
  • Ability to work on own initiative
  • Commercially focused, considering end-to-end costs
Required skills
  • Customs
  • Export
  • Fleet
  • Transport
  • Freight Forwarding
  • Shipments

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