PDC Team Co-ordinator

Job Location	South Gyle
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract, full-time

Job Description

About BootsBoots is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. Boots UK is part of the Retail PharmacyInternational Division of Walgreens Boots Alliance, Inc, the first global pharmacy-led health and wellbeing enterprise.Overview of the roleThe Pharmacy Delivery and Collection Service (PDC) has been developed to provide a caring, consistent,efficient, and professional service across the UK. We currently deliver to Care Homes, public patients, our own pharmacies and care home rooms as well as collecting prescriptions from doctors surgeries.Teams of drivers are based at hubs and satellite locationsand are profiled to meet the dynamic demands of the service. Boots PDC not only ensures safe and accurate hand-over of medicines and prescriptions but deliver legendary customer care and a consistently high level of service to our most valuable and vulnerablecustomers, enabling us to continue our journey to become the world’s best pharmacy led business.Your Responsibilities

Works with the PDC Manager in delivering PDC operation across their area with accountability for delivery to targets. May work alone from a hub/satellite location or alongside another PDC Manager in a larger hub
The Coordinator works with the leadership team for the modelling region but has no direct reports. May complete other tasks with appropriate delegated authority from the PDC Manager
Accountable for delivery of outstanding customer care to all PDC customers.
On a day to day basis ensures an efficient operation, supporting the delivery of key KPIs & targets
Delivers operation excellence around areas such as vehicle management, KPI reporting, & other processes
Takes calls from drivers and internal and external stakeholders – phone provided
Ensures adherence to standards & policies in particular around Standard Operation Procedures, H&S etc
Acts as an Ambassador for Boots & PDC at all times

Our Ideal Candidate

You will have the ability to build constructive & productive relationships with a range of stakeholders
You must have good planning skills & attention to detail. You will also have a great knowledge of systems & process and an ability to operate these effectively
Good communication & people skills with an ability to engage & motivate their teams.

What’s in it for youWe offer a competitive salary plus bonus, excellent employee discount, pension, 25 days holiday, “my offers” (discounts available across a huge range of products and services). Along with this excellent remuneration andbenefits package you’ll be given the opportunity to considerably further your career working for one of the UK’s most successful and popular retail brands.To take your first step into this really fast paced and rewarding career please apply online.

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