Global People Development Consultant

Job Description

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractivefinancial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Global People Development (GPD) create, align and execute the strategy for developing our people across M&G plc, aligned with our purpose. The team is a high performing HR Centre of Expertise with a pursuit for prioritising and developing business driven peoplecapabilities whilst delivering an exceptional learner experience. They execute high quality and impactful solutions to meet our strategic priorities, encompassing our behaviours and developing our culture. We are on a journey of moving from a culture of development being "pushed" to individuals to a self-service "pull" using a mix of high impact, scalable digital solutions and bespoke programmes. Collaboration with stakeholders at all levels including HR Business Partners, Business Leadership Teams, Steering and User Groups, International colleagues and external partners is a key factor to success in the role . Target audiences within the scope of this role are: individual contributors (all levels), people managers and senior leaders. Note: Technical training resides within each division and is therefore out of scope of this role and the GPD team. Key accountabilities for Experienced Colleague level roles:

• Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
• For team leaders, accountable for ensuring the team the role supports is delivering a quality service or product
• Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
• Delivers outputs that are clearly defined, using discretion over how to achieve them
• Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations

Key accountabilities for this role:

• Partners with key stakeholders across the business to drive the delivery of solutions.
• Creates learning programmes and interventions that support employee development and align with the long-term objectives and evolving needs of our businesses.
• Builds an awareness of industry changes and an understanding of new digital learning practices.
• Understands the learning needs across the business.
• Designs, creates content and delivers the relevant and agreed curriculum using both internal and external resources.
• Ensures exceptional learner experiences that engage and excite learners across M&G.
• Collaborates with ease with stakeholders including Senior/HR Business Partners, Senior Leaders and User Groups.
• Shows up as an ambassador for Global People Development, role modelling M&G behaviours.
• Adopts agile working practices, focusing execution, delivery and iterative reviews.
• Proactively take ownership for driving continuous improvement.
• Uses external thought leadership, data and customer feedback to generate insights and drive future performance.
• Owns, develops, manages and optimises external vendor partnerships.

Key Knowledge, Skills & Experience:

• Experience and knowledge of design, delivery and evaluation of learning solutions - including virtual and digital.
• Highly collaborative and autonomous working style with a clear focus on delivering outcomes.
• Proactive self-starter combined with a clear need to achieve the highest quality outcome.
• Strong and credible impact: able to take people with them.
• Strong analytical and conceptual reasoning skills.
• Ability to move fluidly through detail and big picture negotiations and concepts.
• Connected to the external market to understand best practice and bring in appropriate solutions for M&G plc colleagues.
• Proven skills in delivering high quality work within constrained timescales.
• Demonstrable experience of influencing and reporting to stakeholders.
• Strong verbal and written communication skills.
• Technical experience of optimising internal communication channels, digital learning platforms and learning management systems to deliver an exceptional learner experience.
• Uses data to generate insights to drive future performance.

Work Level: Experienced Colleague Recruiter: Martyn Jack We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity,age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.