Customer Service Manage

Job Location	Sutton Coldfield
Education	Not Mentioned
Salary	Salary not specified
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

The Company: Customer Service Manager

UK manufacturer with award winning products used in the electrical market.
International distribution network across Europe and USA.
Stable team with growth potential.
Established company with industry leading brands.
Opportunity to join in a leadership role and help increase sales and customer satisfaction.

The Role: Customer Service Manager

Opportunity to join a dynamic manufacturer.
Managing a team of sales support advisors.
The team provide quotes to electrical wholesalers and contractors and progress orders.
Your role will be the day-to-day management of the team including coaching, appraisals and disciplinaries.
Working to improve metrics within the business using process improvement techniques and data analysis.
£Competitive, Company Bonus, Pension, Healthcare, Life Assurance, Phone/Laptop.
This should be seen as a great opportunity to become an integral member of the leadership team.

The Ideal Person: Customer Service Manager

Strong leadership skills in a customer focused environment.

Strong analytical and IT skills – particularly Excel.
Ideally will have SAP experience, but not essential.
Great with customers.
Able to bring enthusiasm and balance.
Good communication skills.
Good sense of humour.

Consultant: Darren WrigleyEmail:Candidates must be eligible to work and live in the UK.About On TargetAt On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.We place all levels of personnel, up to Director across the UK and internationally.

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