Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service -Personal Banker

Appcastenterprise
Job LocationSwansea
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Join us as a Customer Service - Personal Banker in Swansea

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
  • We’ll look to you to proactively find ways to continually enhance our customer banking experience
  • We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skills with full training
What youll doAs the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamlessand positive experience.Day-to-day, you’ll be:
  • Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
  • Completing general banking requests such as payments, balance enquires and transfers
  • Helping customers to understand the different ways they can bank with us and the range of services we can offer
  • Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience
The skills youll needTo be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and proceduresto our customers in a way that’s easy to understand.You’ll also need:
  • A passion for customer service and strong attention to detail
  • The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
  • Strong interpersonal skills and the ability to work well as part of a team
  • The commitment to develop new skills and responsibilities
We also support and encourage applications from people who speak, or are learning to speak Welsh.What else you need to knowWe’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.Hours
  • Full time
  • Permanent contract
  • You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview
Youll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When youre ready and have mastered your current role, we’ll help take your career to the nextlevel.This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.How well reward youSalary: £24, 750 per year (pro rata for hours worked)You’ll join on a competitive salary of £24, 750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexiblereward programme. Youll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

APPLY NOW

Customer Service -Personal Banker Related Jobs

© 2019 Naukrijobs All Rights Reserved