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CRM Manager

Michael Page Marketing
Job LocationWakefield
EducationNot Mentioned
Salary£47,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This CRM Manager is integral role to this large Public Sector body, and is responsible for implementing a brand new CRM, along with its subsequent strategies to support business objectives and ensure customer satisfaction.Client DetailsThe organisation is a significant player within the Public Sector, boasting a robust team of over 1000 professionals. It is renowned for its commitment to delivering quality services and products, with a strong focus on fostering innovation and efficiencywithin the industry.DescriptionThis CRM Manager will be able to:

  • Select and implement a CRM that meets business requirements
  • Lead and create CRM implementation plans across the sectors ensuing progress against the plans are measured and monitored
  • Collaborate with the wider Marketing team to align CRM strategies with broader business goals.
  • Monitor CRM trends within the Public Sector and implement necessary adjustments to maintain competitiveness.
  • Regularly report on CRM metrics to demonstrate effectiveness and identify areas for improvement.
  • Manage CRM databases, ensuring data integrity and compliance with data protection laws.
  • Lead CRM training and development activities to enhance team capabilities.
  • Oversee budgeting and resource allocation for CRM activities.
ProfileA successful CRM Manager should have:
  • Proven experience in CRM implementation, ideally within the Public Sector.
  • Excellent stakeholder management skills.
  • Strong understanding of CRM systems and data analysis techniques.
  • Proficient in project management and able to handle multiple tasks effectively.
  • Exceptional communication and negotiation skills.
  • A relevant degree, demonstrable experience or professional qualification
Job OfferThe CRM Manager will benefit from:
  • A competitive salary ranging from £42,300 to £51,700 per annum.
  • A supportive and collaborative working environment.
  • Opportunities for professional development and growth.
  • A comprehensive benefits package in line with industry standards.

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