EV Commercial Administration Assistant

Job Description

We are PlugMeIn. Were part of the Calisen Group, the UK’s leading owner and manager of smart energy infrastructure with 12 million assets under management. We can draw from a wealth of experience to ensure we deliver you a quality, sustainable solution,driving Smarter energy for all.We show that being plugged in is not only joining us on our smart energy journey, but also a growing movement of forward-thinking people and businesses powering a sustainable future.Were committed to delivering the highest quality Electric Vehicle (EV) charge point and heat pump installation services tailored to our customers unique needs, all centred on our mission on providing smarter energy for all.We are seeing growth and development in all areas of the business, and we have an exciting opportunity to join us, as an EV Commercial Administrator!As an EV Commercial Administrator, you will support the commercial/sales team and project managers in the efficient implementation of commercial EV installation projects, overseeing administrative tasks from initial inquiries to post-installation support.Key responsibilities include collaborating on and maintaining accurate quotations, scheduling surveys and project resources, and ensuring timely communication and documentation updates. The role also involves managing orders for installation materials, supportinggrant applications, monitoring the installation process to meet lead times, and ensuring quality control. Additionally, the position requires managing project handovers to the after-sales team, providing customer documentation, and serving as a primary contactfor aftercare services.This is a permanent, full-time opportunity, working 37.5 hours per week, Monday – Friday. The role operates on a hybrid basis, allowing you to work from home most days, while also attending the Wigan office a minimum of 2 days per week. The annual salaryfor this position is £24,500.What we’re looking for

• A good standard of general education (minimum GCSE level or equivalent).
• Experience in project or operations administration in a technical or engineering environment.
• Experience of handling and overseeing multiple projects with good knowledge of using Customer Relationship Management (CRM) systems and project management software.
• Excellent communication and interpersonal skills, with the ability to work both independently and as part of a team, along with strong organisational and administrative abilities.

What we offer

• Annual salary review.
• Generous holiday allowance: 30 days, increasing to 33 days with yearly service (inclusive of Bank holidays).
• Company sick pay.
• Pension plan: Standard 5% employee and 3% employer (with the option to increase).
• Membership to our HealthShield benefits program, where you can enjoy discounts on daily essentials, leisure activities, and claim back on health-related expenses.
• Access to a 24/7 Employee Assistance Plan Helpline.
• Free on-site car parking, including access to electric vehicle charging points at no extra cost.
• Opportunities for professional growth and advancement in a market leading, rapidly expanding company.

Calisen is proud to be a Real Living Wage paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understandthat when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace.Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams’ backgrounds, experiences, and ways of life, the stronger our business and relationships with our customerswill be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonableadjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.